SMS Terms and Conditions

These SMS Terms & Conditions (“SMS Terms”) describe how Gallo Bue Serpente dba GBS Group communicates with customers, drivers, carriers, and partners via text message (SMS).

By opting in to receive SMS communications from us, you agree to these SMS Terms.

SMS Consent Communication

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The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

We use SMS communications strictly for business-related purposes as outlined below.

Types of SMS Communications

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If you have consented to receive text messages from Gallo Bue Serpente dba GBS Group, you may receive messages related to:

  • Load confirmations and dispatch details

  • Pickup and delivery updates

  • Appointment scheduling and reminders

  • Shipment status notifications

  • Billing inquiries and payment reminders

  • Account-related notifications

  • Safety or compliance updates

  • Customer support follow-ups

Example:
“Hello, this is Gallo Bue Serpente. Your scheduled pickup from Louisiana is confirmed for 02/10/2026 at 11 AM. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

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Message frequency may vary depending on your relationship with us and the nature of services provided.

For example:

  • Drivers and carriers may receive up to 7 messages per week related to dispatch and load updates.

  • Customers may receive 1–3 messages per shipment regarding pickup, delivery, or billing status.

Message frequency may vary. You may receive up to 7 SMS messages per week related to shipment updates, dispatch notifications, scheduling, or account activity.

Potential Fees for SMS Messaging

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Standard message and data rates may apply depending on your mobile carrier’s pricing plan.

Charges may vary if messages are sent domestically or internationally.

Gallo Bue Serpente dba GBS Group is not responsible for any carrier fees associated with SMS communications.

Opt-In Method

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You may opt in to receive SMS messages from Gallo Bue Serpente dba DBS Group through one or more of the following methods:

  • By submitting an online form via our website

  • By completing a driver or customer onboarding form

  • By signing a service agreement that includes SMS consent

By checking the opt-in box on our website form, you consent to receive SMS messages from Gallo Bue Serpente dba GBS Group regarding shipments, notifications, and account updates. Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase or service. Standard message and data rates may apply, and message frequency may vary.

Opt-Out Method

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You may opt out of receiving SMS messages at any time.

To opt out:

  • Reply “STOP” to any SMS message you receive from us.

After you send “STOP,” you will receive a confirmation message and will no longer receive SMS communications from us unless you opt back in.

Alternatively, you may contact us directly at:

  • Phone: (337) 722-5474

  • Email: bob@dispatchgbs.com

to request removal from our messaging list.

Standard industry SMS keywords (e.g., STOP, UNSUBSCRIBE) are supported. When you opt out via keyword, RingCentral automatically confirms your request and honors the opt-out.

Help & Support

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If you are experiencing issues with our SMS program, you can:

  • Reply with the keyword “HELP” to any message, or

  • Contact us directly at:

Additional Options

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If you do not wish to receive SMS messages, you may choose not to provide your phone number or not to select the SMS consent option on our forms.

Standard Messaging Disclosures

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  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our Privacy Policy page at www.gallobueserpente.com.

  • Message frequency may vary.

  • By providing your mobile number and checking the SMS consent box on our online form, signing our onboarding agreement, or otherwise voluntarily submitting your number for SMS, you expressly consent to receive text messages from Gallo Bue Serpente dba GBS Group. This consent is not a condition of purchase.