Privacy Policy

Effective Date: 02/09/2026

Gallo Bue Serpente dba GBS Group - we are committed to protecting the privacy of our customers, drivers, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our company, services, or website.

Information We Collect

1

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Driver license information (for drivers or contractors)

  • Employment or application information

Business & Operational Information

  • Shipping and delivery details

  • Pickup and drop-off locations

  • Freight documentation

  • Billing and payment information

Technical Information

  • IP address

  • Browser type

  • Website usage data (if applicable)

How we use your information?

2

We use collected information to:

  • Provide trucking and logistics services

  • Communicate about shipments, scheduling, and updates

  • Process payments and invoices

  • Comply with legal and regulatory requirements

  • Improve our services and operations

  • Respond to inquiries or customer service requests

Sharing of information.

3

We do not sell personal information. We may share information only when necessary:

  • With brokers, shippers, or partners to complete deliveries

  • With service providers (e.g., billing, compliance, IT support)

  • To comply with federal, state, or local laws and regulations

  • To protect our rights, safety, or property

Data Security.

4

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention.

5

We retain personal and business information only as long as necessary to fulfill business purposes or comply with legal obligations, including DOT, FMCSA, and tax regulations.

Your privacy rights.

6

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of information where legally permitted

Requests can be made using the contact information below.

Third-Party Links.

7

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy.

8

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

Contact us.

9

Gallo Bue Serpente dba GBS Group
Phone: (337) 722-5474
Email: bob@dispatchgbs.com
Address: 350 Annointing Drive, Opelousas, 70570 Louisiana

SMS Consent.

10

We may communicate with customers via text message for service-related purposes. By providing your mobile number, you consent to receive SMS messages from Gallo Bue Serpente dba GBS Group.

Message frequency may vary. Message and data rates may apply.

No mobile opt-in or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes.

Reply STOP to opt out. Reply HELP for assistance.